Shipping policy
Processing & Handling Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
If you do not receive a confirmation email, please contact us at contact@shoprelieva.com.
Shipping Rates
Subscribe & Save customers receive free delivery on every order, worldwide — no extra fees, ever.
For one-time purchases, UK customers enjoy free delivery. International shipping costs are calculated at checkout based on your location.
Shipping Times
Estimated delivery times vary depending on your location:
| Country / Region | Shipping Time |
|---|---|
| United Kingdom | 3-5 business days |
| United States | 7–10 business days |
| Canada | 7–10 business days |
| Australia | 7–11 business days |
| Europe | 7–12 business days |
| Rest of World | 7–10 business days |
Please note: These shipping times are estimates only and are not guaranteed. Delays may occur due to factors outside of our control such as customs, carrier delays, or local disruptions.
Important Information
- Please ensure your shipping details are correct at checkout. We are not responsible for incorrect addresses.
- Shipping times may be affected by customs processing, holidays, or high demand periods.
- If your order has not arrived within 28 business days, please contact us at contact@shoprelieva.com.
Taxes & Duties
Some international orders may be subject to import taxes or customs fees. These charges are set by your local authorities and are the responsibility of the customer.