RETURN POLICY


If you’re looking to return or exchange your order for whatever reason, we’re here to help!
We offer free returns within 30 days of purchase. You can return your product for store credit or a complete/partial refund.

Please note the following exceptions to our return and refund policy:

1. Returned items must have tags still on and be returned in original product packaging.

2. Returned items must have no visible signs of damage, wear or use.

3. To initiate a return, please complete the following steps:
3.1. Reply to your order confirmation email to request which products you would like to return.
3.2. Print the prepaid return shipping label that you will receive by email.
3.3. Send all items back to us using the label provided.

Additional Information
4. RELIEVA reserves the right to modify or update this return policy at any time. Any changes will be effective immediately upon posting on our website.

5. Refund or store credit will be received within 30 days.

If you have further questions, don't hesitate to reach out to us at help@shoprelieva.com